What I do
Inviting unique opportunities
to make an impact through
Digital content Marketing

For over two decades, I have produced content across various channels, connecting people through compelling storytelling. It’s not always a narrative. It’s not even always words. But it’s always a journey from awareness to a decision. That is the power of effective marketing.
My name is Crystal. Growth is my narrative, mantra, and my destination.
I look forward to connecting and discussing how I can help you build brand awareness through meaningful marketing. Let’s develop a strategy that drives engagement and growth together.
Content Marketing Solutions


WHAT DOES IT MEAN? WHY DO YOU NEED IT?
SEO Strategy
An effective Search Engine Optimization (SEO) strategy is crucial for increasing online visibility, driving organic traffic to your website, and ultimately improving your website’s ranking on search engine results pages (SERPs). Gold-standard SEO is the ticket to standing out in the haystack.
Original Research Strategy
Having a leading original industry research strategy as part of your content marketing strategy helps your brand establish authority, provide unique insights, and attract a highly engaged audience interested in authoritative information.
Content Marketing Strategy
A strong content marketing strategy is essential for establishing thought leadership, engaging your audience, driving conversions, and fostering long-term customer loyalty. Content is the core of delivering your message and solutions.
Demand Generation Strategy
Effective demand generation and data analytics are essential for maximizing reach, targeting the right audience, and optimizing engagement across social media, email, and other channels.
Integrated Marketing Strategy
An integrated marketing strategy is necessary for ensuring consistent messaging across all channels, maximizing brand impact, and driving cohesive, long-term business growth.
Customer Marketing Strategy
A cohesive and consistent customer marketing strategy is non-negotiable for retention and engagement, as it builds trust, reinforces brand loyalty, and encourages ongoing customer interaction and satisfaction.
Public Relations Strategy
By proactively managing public image and communicating authentically, effective PR enhances credibility and drives long-term customer loyalty by building trust and meaningful relationships with your target audiences.
Communications Strategy
Alignment between internal and external branding, supported by a strong communications strategy, ensures a consistent message that fosters trust, engages employees, and resonates authentically with customers, strengthening the brand’s reputation and impact.
Product Marketing Strategy
An effective product marketing strategy clearly communicates the value and purpose of your product, ensuring that messaging is accurate, direct, and resonates with your target audience—while optimizing content deliverables that empower sales and customer support teams, drive alignment across go-to-market initiatives, and accelerate growth.
Social Media Strategy
Social media marketing that relies on data and analytics allows brands to focus their energy and budget on the right channels, while empowering content creators with insights into what resonates with their audience, how and when they engage, and which strategies drive the most meaningful results.
WHAT I PROVIDE
Content Mapping 🗺️
Understanding how consumers engage with content throughout their buyer journey is crucial for building brand awareness. I analyze your brand’s narrative from the consumer’s viewpoint, identifying the solutions you provide, why they are important, and how they address customer needs. This approach ensures your content proactively addresses consumer questions across all channels.
Content Creation ✍️
Crafting content that guides individual buyers through the sales funnel by strategically placing relevant content at opportune moments is integral to effective storytelling. I focus on shaping your brand identity around your core purpose (‘why’), ensuring your audience understands their connection from their initial interaction onward.
Content Management 📈
Creating and delivering valuable content is an expectation in the digital age. By staying updated on industry trends, addressing gaps in consumer knowledge, and actively engaging audiences on social media and customer communications, we can evolve your narrative together. This proactive approach ensures your brand remains relevant and resonant, driving sustained engagement and growth.
My Blog
CONTENT IS THE BRIDGE TO BUILDING MEANINGFUL CONNECTIONS
How to Build a High-Impact Demand Generation Strategy with Content Marketing
Demand generation is your secret weapon for attracting and engaging potential customers. By creating compelling content that sparks interest and drives conversions, you can transform your strategy and boost sales. Explore how content marketing can be your game-changer.
The Role of SEO in Content Marketing: 10 Tips for Boosting Your Content’s Visibility
SEO is the key to making sure your content reaches the right audience. By mastering effective SEO strategies, you can enhance your content’s visibility, drive organic traffic, and achieve your marketing goals. Boost your rankings with these practical SEO tips and best practices.
Content Repurposing: How to Maximize Your Reach and ROI
As content marketers, we invest heavily in creating top-notch content, but what happens after it’s published? Instead of letting it fade away, consider repurposing it to maximize reach and ROI. Repurposing helps you engage different audience segments with ease. Learn how to transform your existing work into various formats and extend its impact.
Case Studies
“People buy emotionally and justify rationally. Use your story to connect readers to your why and grow trust in your brand.“

Effective content marketing solutions reveal themselves through data and analytics. By understanding audience preferences, evaluating content performance, and analyzing ROI, you’re empowered to make informed decisions and refine your strategies for continuous improvement.
As the effectiveness of your content strategy grows, your connection with your audience deepens, and your stories become entwined.
What People Say
Maximizes the value of content deliverables
“I highly recommend Crystal. She is an amazing marketing partner who was responsible for our content management from the idea stage through content creation and editing and final publishing. She is knowledgeable in SEO as well as design which allowed us to maximize the value of the content deliverables. In addition, she helped drive placements for our content by managing all aspects of media relations. Crystal delivers!”

Karyn Mullins
President
Leadership and passion drives others upward
“I had the unique opportunity to work both under Crystal as a content creator and alongside her as a fellow editor. As a content creator, she played a critical role in my growth as a writer. Her feedback was always incredibly constructive and came from such a genuine place of wanting to help you succeed. As a result of her training and recommendation, I was promoted to the role of editor. It’s in this position that I really grew in my career, and I attribute much of that to Crystal’s leadership, partnership, and ultimately, friendship. She is one of the most sincere, selfless, and fun people to work with. And I would jump at the chance to work with her again!”

Amanda Yello
Associate Editor
Turning point in my career
“Crystal’s mentorship was pivotal in propelling my career in content marketing. Under her guidance, I achieved milestones that once seemed unreachable, advancing from a writer to a Creative Content Director. Her expertise and dedication equipped me with the skills and confidence to excel. Working alongside Crystal as peers, we collaborated closely to develop and execute comprehensive content strategies that consistently exceeded client expectations. Her ability to maximize content deliverables for engagement was unmatched, shaping my approach to content creation and audience connection. Our partnership underscored the strong foundation she laid in my career, solidifying us as a dynamic force in the industry.”

Kayla Kratzer
Creative Content Director
Authentic and adept
“Crystal is an exceptional editorial writer with deep industry knowledge. She consistently produces on-brand content that aligns with our company’s pillars and resonates with our audience. As a researcher, Crystal stays current on industry trends and translates them into actionable content. Her expertise in SEO and content strategy is a significant asset to our marketing team. Crystal raises the bar for our content and team, completing every task to the highest standard. Her authenticity and openness make her a pleasure to work with, and her genuineness is truly contagious.”

Matt Lerner
Director of Marketing
Upbeat, agile, and thinks outside the box
“Crystal is an incredibly skilled visual designer, editor, and writer. She is exceptionally creative and has a knack for thinking outside the box. Aside from all of that, she is a joy to work with! Hands down, Crystal is one of the most upbeat and fun individuals I’ve ever had the pleasure of working with.”

Katie Gilronan
Media & Client Relations Manager
Can spin a topic a thousand creative ways
“I was always impressed with Crystal’s work. Not only is she a strong writer and editor, but she can take a topic and think of a thousand different ways to write about it and present it visually. Her endless ideas, writing skills, and attention to detail will make her an asset wherever she goes.”

Robyn Melhuish
Content Strategist
FAQs
What experience do you have in developing and implementing content strategies?
I have extensive experience in developing and implementing content strategies that are closely aligned with business goals and target customer needs, driving engagement, enhancing brand visibility, and achieving measurable results. Many of these strategies have involved launching blogs and PR for start-ups, while others have focused on deepening customer engagement and widening social reach as new platforms emerge for more established brands.
How do you integrate SEO best practices into your content strategy?
I integrate SEO best practices into my content strategy by conducting thorough keyword research to identify high-impact terms, analyzing competitor content gaps, optimizing on-page elements and backlinks, and creating high-quality content that ranks well on search engines and provides substantial value to readers. This holistic approach ensures visibility and engagement, driving both traffic and user satisfaction. SEO optimization is an ongoing process to ensure content stays fresh and aligned with current search engine algorithms, as well as ICP engagement on-site.
Can you give an example of a successful demand generation campaign you’ve managed?
I managed a demand generation campaign aimed at increasing qualified leads for a SaaS product, employing strategies like targeted email marketing, content syndication, and paid social media ads across LinkedIn and Facebook. The campaign yielded a 35% increase in lead generation and a 20% rise in conversion rates within three months.
How do you use data analytics to inform your content decisions?
I use tools like Google Analytics, Google Search Console, and SEMrush to track key metrics, including traffic, engagement rates, and conversion rates, which enable me to analyze audience behavior and preferences. These insights guide me in refining content strategies, ensuring that content is not only data-driven but also effectively meets audience needs and enhances performance metrics.
What strategies do you employ to ensure content reaches and engages the right audience?
I employ audience segmentation based on demographic and behavioral data, use personalized content tailored to specific audience interests and pain points, and leverage cross-channel promotion across social media, email, and SEO-optimized content to ensure maximum reach and engagement with the right audience.
How do you measure the effectiveness of your content marketing efforts?
I measure the effectiveness of my content marketing efforts by tracking key performance indicators (KPIs) such as organic traffic growth, social media engagement metrics, lead quality through conversions, and return on investment (ROI). These metrics provide a comprehensive view of how well content resonates with the audience and contributes to achieving business objectives.
Can you describe your approach to staying updated with industry trends and SEO algorithm changes?
I stay updated with industry trends and SEO algorithm changes by regularly following reputable industry blogs, participating in forums, attending webinars, and pursuing relevant training and certifications. This commitment ensures I remain informed about evolving best practices and can adapt strategies effectively to optimize content performance.
How do you collaborate with other teams to ensure cohesive content strategy execution?
I collaborate with other teams by fostering open communication channels, aligning content objectives with marketing, sales, and product development goals, and leveraging cross-functional insights to ensure cohesive execution of the content strategy. This approach ensures that content initiatives support overall business objectives and resonate effectively across different departments and customer touchpoints.
Content Marketing
Start where you are.
Share where you’ve been.
Let the Journey begin.